Get Free Shipping
Receive free standard shipping on orders of $150 or more*, shipping standard ground within the contiguous United States. The discount will automatically be applied at checkout. (Free Shipping covers up to $25 in shipping costs. This applies to the vast majority of orders, however orders with a shipping cost in excess of $25 will receive a shipping credit in the amount of $25, and will be charged the balance.)
All orders shipping to a Rhode Island address ship for a flat rate of $5, no matter how big the order!. In February of 2019, we made the decision to expand not only our online operations, but also our wedding, corporate, and special events business. This meant closing our brick-and-mortar retail store, which created an inconvenience for so many of our loyal customers. We understand the frustration, so we are now offering flat rate shipping on all orders within Rhode Island, everyday. When it comes to locally made products, Rhode Islanders can now think of us as their own personal delivery service!
We utilize the United States Postal Service for all shipments. When you choose Standard Ground Shipping, your order will be shipped via USPS Priority Shipping, which means 2-3 shipping to anywhere in the contiguous United States. For nearby locations such as all neighboring New England states, delivery times are usually one day. Please keep this in mind, so that you don't need to choose Express shipping, and any additional cost, unnecessarily. If you need your order right away, just let us know.either by making a note in the Comments section of the checkout page, or by calling us directly at 401-363-3522.
All costs provided here are for "STANDARD" domestic shipping only. The cost for "Next Day Air" orders and "Express Delivery 1-3 Day Shipping" will be quoted on an individual basis, however, you can expect the cost to be at least double the standard rate. These options are considered premium service and carry a premium cost. We will e-mail you with the exact amount, but if you choose Next day Air it will be shipped immediately. Keep in mind that USPS DOES NOT pick-up or deliver on Sunday, so if you order Next Day on Friday, after 12:00 noon it will not arrive the next day.
International orders, and those outside the continental U.S. are shipped via Fedex Global Shipping. These orders will be quoted on an individual basis. We charge only the exact cost of shipping and confirm the amount with you prior to shipping your order.
Orders are typically processed and shipped within 72 hours, unless we notify you otherwise. However, we are currently working with a very minimal staff due to the corona virus, so orders might not go out as quickly but we assure you we're getting them out as fast as we can. You will receive a shipping confirmation e-mail when your order has shipped. This email will include your tracking number. In some instances, there will be an additional shipping charge on orders of large volume or weight. In such a case, we will notify you prior to shipping.
RETURNS - In the unlikely event there is an issue with your order, we will do whatever we need to do to make it right. If an item is damaged during shipping, we will replace it. If there is any other problem we will handle it on a case by case basis to make sure you are satisfied. We pride ourselves on our 5 Star customer service rating and appreciate any opportunity to strengthen our relationships with our customers.
PRIVACY - Under no circumstances will we share any customer information with outside parties. We do not call or email unless it is specifically related to a current order and we utilize the most up-to-date security and encryption technology to protect your privacy and sensitive information.